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Privacy Policy

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This Privacy Policy explains how Casting Innovations Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website, participate in our workshops, or engage with our services. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

We collect information that you provide directly when you:

  • Register for events or workshops (name, email, phone number).

  • Sign up for newsletters, mailing lists, or surveys (contact details, preferences).

  • Volunteer or apply for roles (CV, qualifications, references).

We also gather information automatically:

  • Technical data from your device (IP address, browser type, operating system).

Usage data (pages viewed, time spent, navigation paths).

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2. How We Use Your Information

We use your data to:

  • Deliver and manage workshops, classes, and services you request.

  • Communicate updates, confirmations, and event reminders.

  • Send newsletters and promotional materials where you have opted in.

Improve our website, offerings, and user experience through analytics.

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3. Legal Bases for Processing

Our lawful grounds for processing personal data include:

  • Consent, where you have given clear permission to receive marketing.

  • Contractual necessity, to fulfil workshop bookings and service agreements.

  • Legitimate interests, such as website maintenance, security, and improving our offerings.

Legal obligation, to comply with health and safety or financial reporting requirements.

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4. Sharing and Disclosure

We do not sell or lease your personal information. We may share data with:

  • Trusted service providers (email platforms, payment processors).

  • Regulatory bodies if required by law (HMRC, ICO).

Emergency contacts or medical services in case of on-site incidents.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

  • Remember your preferences and login details.

Analyse site usage with Google Analytics for performance insights.
You can manage or disable cookies through your browser settings, though some features may become unavailable.

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6. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, modification, or loss. Access to personal data is restricted to employees and contractors who need it to perform their duties.

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7. Data Retention

We retain personal information only as long as necessary for the purposes outlined:

  • Event and workshop records: up to 7 years for accounting and safety.

  • Marketing consents and preferences: until you withdraw consent.

Analytics data: anonymised or deleted after 24 months.

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8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data and receive a copy.

  • Rectify inaccurate or incomplete information.

  • Erase your data (“right to be forgotten”) in certain circumstances.

  • Restrict or object to our processing of your data.

Withdraw consent at any time for marketing communications.
To exercise any right, contact us using the details below. We will respond within one month.

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9. Third-Party Links

Our site may contain links to external websites. We have no control over their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

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10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from anyone under this age. If you believe we have inadvertently done so, please contact us to request deletion.

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11. International Transfers

Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office.

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12. Changes to This Policy

We review and update this policy annually. The current version was published on 23 September 2025. We will notify you of significant changes by posting a prominent notice on our website.

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13. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact:

Casting Innovations Ltd
The Depot, Canklow Road
Rotherham, S60 2JH
Email: information@castinginnovations.com
Phone: 01709 123456

We aim to respond to all privacy enquiries within five working days.

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